The company and its officials must apologize for a mistake that should not be happening with you. For problems that arise, the company asked for clarification of the summary of the cause of the problem along with the following editing guidelines.
The company and staff apologize for the error, which should not happen to you. For problems to occur, the Company would like to clarify the cause of the problem and the solution follows.
The company staff and apologize for mistakes, which doesn't happen to you for the problem, the company would like to explain the causes of the problems and solutions to the following.