Abstract
.The drug, answer service Is one activity that supports academic information to provide care for patients is effective and safe. The information service way.The purpose of this study is to study the results to the patient or hospital from using information received from the service to answer the drug, descriptive study.Since the day 1 AprilProfessor 2553 - the 30 September 2556 evaluation of results by asking the question, patients, relatives, the multidisciplinary team involved or information in the medical records. The results showed that the information service of 1 medicinal, question037 questions, evaluation results to patients or the hospital the 768 questions (% 74.06) เกิดผลลัพธ์ per patient or hospital evaluation. The 1 037 times, positive results, 1 037 times (% 100.00) by patients is safe from the bagatelle of 43.59 patients safe from by ADRs were 24.98 drugs, patients do not lose the chance in medicine 9 percent.84 costs of patients or the hospital. 8.78 percent and provide a good treatment of 4.73
.Conclusion service answer medicinal effect to bring good results to the patient and the hospital. Information about the problem, and the results can be analyzed to find measures in the development of a whole system in hospital next
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