The problem of online purchasing
in addition to obtaining goods and services from an online purchase. Those with experience of buying in such channels were identified that met the problem with such goods have been delayed (58.7%), was the product does not meet the site (29.9%), product damage (24%). Not paying goods (9.6%), others (9.1%), have not reached the maximum number of items purchased (6.4%), shipping will not be refunded. (2.8%) deposited little. If you have a problem or complaint issues. From buying products / services online ... ETDA. Has established its online trading Complaint Center (Online Complaint Center) or the OCC for consultation in the initial complaint. And synchronize it or forward it to relevant agencies such as the Office of Consumer Protection (CPB.), The Food and Drug Administration (FDA.) Or the Foundation for Consumers. To build public confidence in online transactions through a number 02-123-1223, however, you must retain the right to buy and use it with. The results from this survey. ... Have found that those who had used online services that are the problem but did not complain a lot.
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