Problems found in plants that have not yet defined a standard operation, and determine the quality of the jewelry clearly. To ensure the quality standard, not as a result of this treatment to the customer and the customer is sent back to the factory's reputation, resources, time, materials and labor to produce. I prepared a guide to examine the quality of the training provided to the employees, so that all employees have the same standards. The result of the Guide to determine the quality of this affects the performance of audit quality, increased 11.3% compared to the number of samples checked, and the number of customer complaints of decreased 10.5% found that after awareness training and education after manual quality checks and quality checks to increase knowledge, 16.63%.
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