Organizational buyer behavior of group market.The ideal salesperson in the company meetings segment isn 't a salesperson in the traditional sense but rather, the problem-solver.? Robert C. Mackey.Don Walter is a member of the Convention Liaison Council 's Hall of Leaders. He received this honor because of his contribution. To the meetings and convention business over the last thirty years. During his career Don Walter, has purchased or influenced. The purchase of close to $100 million worth of hospitality and travel products. When asked what is the important factor. In negotiating with, a hotel he replied, "Honest straightforward, negotiations. He states that if both the meeting planner." And the hotel sales manager are up front with each other it saves hours of unnecessary negotiation for each party. "Walter does not buy on price alone and avoids properties that appear desperate for his business. He claims that often these. Hotels have, financial problems which result in staff turnover and understaffing. In this type of hotel you may, have to. Deal with several people because of the turnover problem. When the meeting is held the service, is poor meals that should. Take an hour end up faking an hour and a half because of understaffing and changes, in setups are difficult to, accomplish. When people do show up to change the meeting room for you they are often irritated and let the meeting planner know it Walter. Goes on to say that this type of poor service can ruin a meeting. If the meeting does not go off well the savings, in cost. Seems trivial in comparison to the damage done to the sponsoring Association 's reputation.
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