How employees should communicate with colleagues and customers. If you don't have clear expectations about how they should communicate with each other and their managers, communication errors will easily take root and no one will notice until a simple misunderstanding becomes a bigger problem.<br>A clearly defined communication strategy will help your employees avoid confusing how they communicate, how they should share information and with whom. By establishing these standards, you can ensure that everyone in the team knows how they should communicate so that they can better cope with what happens.
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