The education system of the front counter. Airlines serving Thailand smile with a maximum of 4 units, usually, the carrier would be open to all passengers when there is a large number of units in the range of approximately 6.00 – 8.00 time and 4:00 pm-7:10 pm each day. The result of the comparison of the amount of duty section, the appropriate counter. In each case, the average occupancy rate is 50, 60, 70, 80 and 90 people per hour, the service rate of each counter has a value of static, which found that the case of the average occupancy rate is 50, 60 3 counter should open a case, the average occupancy rate is 70, 80 and 90 counters 4 should open.Therefore, the research concluded that the airlines do not need to open Thailand smile 4 counters in the counters, but should be open weekdays 3 pm on Saturday. Sunday or public holiday can turn counter 4.
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