The external environment that affect the operation of organizations including general environment ที่มีอิทธิพล indirectly to organization, such as the state of the economy. Social, political, and technology, etc.Such as shareholders, customers, competitors, distributors, etc., causing the opportunities and obstacles to the business of the organization.And in accordance with the business environment and happened change. External environment analysis steps, including auditing, monitoring, forecasting and assessment.Analysis of the general environment analyzes the influence factors effect on organization, including technology, economy, society and culture. And the law and politics. To make the administrators know that the important factors are on each side.Analysis of the competitive environment is to analyze the factors in competition to how the strengths, weaknesses and organization of the competitor. Analysis on 2 guidelines is the industry analysis of Porter.5 reasons, including threats caused by the new competitor, the severity of the competition power of bargaining power of buyers to negotiate, the seller inputs. And the threat of substitute productsThe do at present and in the future. By considering the factors of the strategies. The competition ability and competitive response patterns To create the competitive advantage of the organization.
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