The research found that: 1) the market for competition for businesses to influence customer loyalty and satisfaction of customers, including location, price policy, Store Design and Visual Merchandising, Services. , a variety of goods, respectively, 2) personal factors, including gender, age, occupation and monthly income. Different does not affect customer loyalty and satisfaction of customers, 3) the relationship between marketing to compete for business with customer loyalty and customer satisfaction. In the same direction and at the most.
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