But if the error. The airline must be responsible for our passengers. The duties of the crew while the apologies to passengers and passengers emotionally cool down.
But if you miss it. Airline passengers have a responsibility for everyone. While it is the duty of the crew, passengers calmed down and apologized to passengers.
But if you made a mistake. Airlines have to be responsible for the passengers to everyone. Functions of the crew while it is sorry for passengers and passengers to calm down!