AbstractThis research involves the analysis of the functioning of the system of the thanyaburi by using computer simulation by means of this research has focused on optimizing. By managing the workflow stories waiting to be able to reduce the time of waiting and increase the ability of that resource usage thanyaburi collected information in time to be used in the design, development, simulation, and then you have to create a replica using Aren.A (version 14.0) from models that have been able to create a new model to solve the problem. There are 5 1 channel 3 desks), which is a virtual model 2) add more desks 1 3 channel Channel 4 's) to reduce the remaining desks 1 2 Channel 4 channel 3 service desks) have 10% down, respectively, the experiment and the results of the study showed that a channel 4 desks to make the service is fast and send the results to the overall operation of the efficiently thanyaburi district better.
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