Have to love the service must have the patience to get the customer's emotions, because when we do, he's impressive. He was admired, but when we are not able to follow the needs of the customer in accordance with the Bank's customers, for example, might be asked to borrow, but cannot approve. For example, the massage business, the Bank cannot be approved, because it is a precarious business, not that bad anyway because they do not have any legal wrong. If the Bank does not support business-to-business category now. If this customer had deposit with the Bank, we stayed together, it may be not satisfied. These employees are required to explain to the customer or accepts the customer's emotional support as before, and then to customers willing to relax the mood later.
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