I'm quite confused about their mail as well. I think that the main reason that we can not supply the documents because we do not invoice when we import goods, as we know well.
I'm quite confused with their mail as well, but I think the main reason that we are unable to supply the documents, because we do not have invoices in the episode we import goods, as we know.
I am quite bewildered with the letter as well, but they think that the main reasons why we are not able to provide documentation for time as we do not have at the time of the message is no longer available for our imported goods in accordance with the good we know each other.