An employee has the knowledge to deal with an item that does not meet the requirements or not (for example, items that do not have quality products under the criteria) and follow it?
Staff is knowledgeable about the deal with products that do not meet the requirements (eg goods is not quality. Goods below the threshold) and follow it or not.
The employees' knowledge about dealing with the product does not meet the requirements or not (such as the product is not quality. The products are below average). And follow it or not.