1. listen (Intensive Listening) effectively creating a warm and sincere.2. acceptance of listening to the story and the person of the Counsellor of the recipient, without conditions, without judging.3. feel (feeling of Reflection).4. to understand the clarification (Clarifying).5. support (Supportive). The Counsellor should 1. open the opportunity and trust.2. give responsibility to the recipients of the consultation very seriously. 3. respect for the decision to deal with the problem of loosing the recipients themselves.4. recognize the rhythm in the data. 5. listening for
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