J, city, land development Co., Ltd. is a company business type hotel. The excellence in service. Assist and serve the customers who stay in the hotel to get the most comfortable. The majority of customers are foreigners. Effective communication and accurately is necessary in the in service. The communication may be disrupted. Due to several factors, such as the accent of the customer for each country. Language skills and communication of new staff, which cause problems in communication. Thus the issue by researching and collecting the vocabulary and the example dialogue with the importance and necessary for use in the service in the hotel. Which can help the language skills of new staff have more, and can communicate with customers effectively.Key words: vocabulary and spoken dialogue within the hotel / communication skills / service.
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