When 3 Sunday and then have customers call it Web page size and price check company. I took his late transfer to related departments in order to provide clear and accurate information. But the moment the relevant department meeting installs all The original customer call back again and started to talk I do despise outcry put my job. My parents, swearing, including swearing, my company. I'm trying to calm, with no apologies, said that customers who receive calls and make him lose time to contact, and when he heard I apologize and have a better tone, so I explain to him that I had the duty to transfer the customer to the cable according to different departments only. Because I do not have clear information. If I respond to him may have incorrect information will cause damage to our organization that is information the customer is wrong. Every day I come across a similar event with the outcry put me very often, but I'm still looking for the best that he could be tired and would like to have information that is immediately apparent to him. I put everything into a lesson and improve, but I don't think the story archive, headache, because it will make me a lack of morale in the workplace, but I look at it as the color in my work life.
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