The complaint in the office, Mueang Saraburi A variety and number of complaints are very good. A cause of delay due to receiving system that has several steps.The operation of complaints have delays. And that is why the workload in the complaint is large. The people had to rush to follow. And solve the problems to come up with a need.Create negative attitudes towards work. That will be satisfying to personnel. In the system the complaint 2 factors factors is motivation factor and hygiene factors motivating factors for staff satisfactionMotivation factors have 5 reasons 1.The success of the work 2. The recognition 3. Advances in position 4. Style betagro group was medium 5.Responsibility, the hygiene factors are factors no incentive. But as the factors to support the force in the performance of individuals. Hygiene factors, this is essential because without these factors.Hygiene factors 10 factors is 1.The policy and administration of the unit 2. The opportunity to get progress in the future. 3. Personal relationships with superiors, subordinates, peers 4. Salary 5. The status of career 6. Privacy 7.Job security 8. The work 9. Technical supervisor's personal life 10.
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