Your reservation agent (Reservations Clerk) Is responsible for supervision of the bookings by mail must be telex or booking confirmation or faek, one?Front desk (Reception)The staff is responsible for welcoming guests. Check reservations and ask the guests to register and then pay the room. By someone previously said if staff The Mission of the hotel is like a half-dead already, but if the bad reception, it is a very difficult to resolve, the feeling of a special greeting for, most importantly, a smile that shows a warm welcome from the clear water are real.An employee opened the door (Doorman) The main role is to help open doors, while its Automotive vehicle literally outside the door of the hotel, which may include hotel guest is going to open the door while walking into it. Facility staff (Concierge) Have a duty to assist guests, ranging from baggage issues? Call a car Book theatre tickets Tour guides attractions Suggest a store where you want to go shopping.Staff pick up the phone (Telephone or Telephone Operator) Is responsible for receiving incoming calls phone and transferred to various departments and persons. To write text with a cell phone to someone special who happen to not be on at the moment. Telephone wake up guests by special order.Employees of luggage the night (Night Porter) Because during the night, especially after midnight already. Those who come in contact with, there will be less. Most hotels have employees are on call as needed, only a few people. Each person must perform several functions. Personnel cashier (Cashier) Responsible for issuing receipts, and collect money from special guests including foreign exchange.Baggage representatives (Hall Porter) The luggage staff welcome guests into the hotel, information about hotels, as well as giving directions to a different point in the hotel as well. If a guest room, it will help your Concierge or guest room when a guest to stay and help the fur from the room when the guest returns.
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