4.2. ReliabilityReliability analysi

4.2. Reliability
Reliability analysis has been done to examine and investigate the reliability of the data obtained in this study and
to assess the degree of consistency on multiple measurements of variable. Table 2 shows the overall Cronbach’s
Alpha for the variables. This table shows that the values are all above 0.70 which is considered as acceptable. The
consistency perspective of ATM services has the highest Cronbach’s Alpha with 0.949. This represents excellent
reliability. Even though customer satisfaction scored the lowest (0.808), it is considered having a very good
consistency level. From this result, the variable factors have high level of internal consistency reliability.
Table 2: Reliability Analysis

ผลลัพธ์ (อังกฤษ) 2:

4.2. Reliability
Reliability Analysis has been done to examine the reliability and Investigate of the Data obtained in this Study and
to Assess the Degree of consistency on multiple measurements of Variable. Table 2 shows the overall Cronbach's
Alpha for the variables. This table shows that the values are all above 0.70 which is considered as acceptable. The
consistency of Perspective ATM Services has the highest Cronbach's Alpha with 0.949. This represents Excellent
reliability. Customer satisfaction even though scored the lowest (0.808), it is considered having a very good
consistency level. Result from this, the Variable internal consistency reliability of factors have High level.
Table 2: Reliability Analysis.