These values are what is used as a criterion to judge whether a particular behavior is a good thing and can be accepted. What is not good behaviour and could not accept it. For example, some definitions based on values that "blame the customer, in either case, is something that cannot be accepted" and therefore is often found written messages to remind employees of the enterprise, customers are two rules.1. The customer is always right. 2. If the customer is ever wrong, go back to see rule # 1.Read more: http://www.novabizz.com/NovaAce/Behavior/organization-culture.htm#ixzz3m4xMmL
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