What interpersonal skills do you need in managing this scenario? Answer : communication skills Communication and understanding will make it easier to speak up because they are both open minded. 1. continue to talk page. When you have problems with conflict with other people should talk page, which will help avoid misunderstandings as well. It should not be used to send a message via e-mail, mail, phone, or through a third party, which may cause misunderstandings. Because text messaging or talking. By the other party cannot see your reaction indicative of sympathy or understanding, it may make the situation worse than ever. 2. the negotiations in the private The negotiation of the dispute in the open places, there might be other variables incite more conflict. It is best for a place at a private litigant can talk. Because often the comments from colleagues. Friends, or people who are not involved with the conflict may cause the atmosphere to resolve the problem worse than ever. 3. the unleashed emotions. Both sides had the opportunity to show emotion on the subject to the contrary, must be filled with peace, and if one party doesn't want to talk, write 2-3 major points to make the other party feel that you have read and understood it. Because the real emotions, emancipation came out to relieve itself of. A well made, understanding the feelings of the other party, which will lead to a conflict easier. 4. recognize the compromise. Remember that if you want to solve any conflict. Don't stick with their own opinion is should be flexible, listen to the ideas of others and accept that sometimes you may need to cancel plans or needs that originally placed. To get the decision to eliminate the conflict by peace. 5. There is a common goal. The couple worked together in dispute in order to achieve the same is another method used, resolve conflicts effectively. Especially in the workplace, which is when people follow their own way may conflict and eventually to destinations. Therefore, how to deal with this is to brainstorm both and choose the best way to see a match for implementation, which will help reduce the conflict in your work.
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