We are pleased to serve you and we can contact you to provide you, please understand that we have not abandoned our customers and we take care of you is special. We hope you will be willing to talk to us about this error. We have a new shipment to you, complete with a gift to replace the apology from us. We do not feel comfortable with it, and hopefully you'll forgive us for this mistake. We would like to tell you that we are sorry and we believe you. Want you forgive us.
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