Quality and a significant element in the tourist point of view, and we will come to see that as the quality is the same, which featured in the matter of security and benefits that are available to create motivation, ability to access the real needs of tourists, and other important is to realize the impact that has on the environment. From the word quality. If we try to analyze each of the parts that make up a quality down to that.The result in this case is said to result from serving the needs of the tourists.At the time of service, both in terms of goods and services, which is something that cannot occur if there are no factors that are in the tourism industry and will be able to measure from the satisfaction and held that with consideration given to the environment?The process that this action alone could not manage that quality because every process that.That is going to be a quality every step of that person who is responsible for the service provider must be responsible for. In the process, Act, or acts have been made into. Customer satisfaction is the recognition of the individual, which will vary according to the characteristics of. Characteristic of each individual travelers, with your needs and expectations vary.The expectation is to communicate, understand and recognize in the goods and services, which depends on the purchasing power of individual travelers, who is responsible for the service provider should be made to the customer's expectations.
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