2.8 the theory about the service.Patients are very satisfied only depending on their needs, how to get much response? If the response is received, it will cause the devotion and the word of mouth communication. But if you get a response, the less it will feel negative. Human behaviour occurs must have a Motive or a Drive needs to pressure until enough to motivate human behaviour has occurred, in order to meet their own needs. Where an individual's needs are not the same. Certain requirements as to the way Biological Caused by tense, such as hunger or difficulty, some are Psychological way. Caused by the demand for Recognition and Esteem or Belonging to a. Most of the demand may not be enough to motivate people to act in time. The requirements to become an incentive when they receive adequate stimulation until a tension by the theory that the most popular. 2. the theory is the theory of Maslow's theory and froi.
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