# Customers claim Lazada returns period does not make sense (E.I 30 days, is not enough to test a product)
# Customers. Want Lazada to extend the returns period to 1 or 2 months
# Customers claim Lazada returns method is too complicated
# Customer. Want to come to Lazada and return the product and get their refund directly
.# Customers want Lazada come to pick up the damage / defective products which are factory 's fault
# Customers claim that. The terms & conditions for returning a product does not make sense: how they know whether the product is defective or not. Without opening it.
# Customers said they do not want to send the invoice along with the returned item back, to usThey want to keep it in case of returning another item of the same order
# Customers are not happy with Lazada refund, method. They want to have more options
# Customers received a defective product; however Lazada claimed it 's not 100% new after. QC = > customer didn 't get 100% of what they paid.
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