Therefore, this system would be the best help for students having satisfied in more universities. By the evaluation criteria have led the research to apply ITIL to receive complaints, Ms. constant loyal ethnic print, Faculty of information technology, King Mongkut's University of technology Thonburi (kmutt), 2556 (2013) To guide the development of the system of estimates and receive complaints, such as procedures to receive complaints and surveys customer satisfaction in service usage by the research project aims to simplify procedures and duration of the operation. So that the operation is convenient, fast and as more systems. By aiming to meet the needs of the people in the service side is ready to answer any questions or to inform the results quickly through the system. System performance is measured using questionnaires satisfaction in using the system by the user that is associated with the work of 30 people on average satisfaction assessments stood at 3.67 (5.00) are.
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