In case the customer through El ngathang Hotel Regency Hotel cannot refund policy is because the customer wants to know before the customer can already understand. In this case, it's competitive metrics
In that case, customers booking through the agency of the hotel could not have a refund policy because the customer needs to know before then customers could understand. In this hand, so unfavorable.
In which case the customers booking agency business hotel can't return. Because of the policy ที่ลู customers to know before the customer might understand. In this case, the customers are at a disadvantage.