This research aims to study the factors that affect the engagement of personnel, Faculty of graduate studies, Mahidol University, Bangkok, Thailand, by study of customer satisfaction in the performance of the personnel of the following 8 (1) of the Administration's policy (2) features that support your work very well (3) opportunities for development (4) professional advancement (5) salary and benefits (6) relationships with colleagues (7) support from bosses (8) environment and safety in the workplace and organizational variables, the engagement of personnel. Learn from the top 3 elements, as follows: (1) accept the goal. Enterprise management policy (2), the worker is willing to Organization (3) needs to be damrongkhwam is a member of the organization by studying the sample group as civil servants, University staff, University employees, graduate school of finance budget funds, revenue officer officer number of 155 men using the questionnaire as a tool to research. Research results showed that (1) the satisfaction of the overall college graduates, faculty and staff have a grade point average in the high level (Mean = 3.64) (2) engagement of personnel organization: the overall average score, graduate school, there are many levels (Mean = 3.80) (3) factors that affect engagement per organization. There are 2 factors are factors in how jobs affect the engagement of personnel (Sig = 0.00) and environmental factors, and safety in the workplace (Sig = 0.00) Graduate School recommendation should focus on and give priority to development opportunities. factor that resulted in personnel with the Organization, such as engagement allows personnel to be progress in the role. Promote career advancement.
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