The steps to create a house of quality, which identifies the product features. Or process In the form of performance measures and targets. In the design or manufacture of the building HOQ need to collect the voice of the customer, or Voice of Customer (VOC) before you can create HOQ by the development team to meet the technical side I get to meet. with the way of the cross table clients (Matrix), comprising sections or cross tabulation is included within the various subplots. Each guide is packed with information that is related to the other.
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