In this opportunity. I would like to ask for an opportunity to explain and apologize that it was not possible to create a room that is suitable for everyone, and in fact, the customer receives a rebate of part of the resort.
On this occasion I would like to explain. And sorry to be unable to make room for everyone. The fact Customers receive a partial refund from the resort.
On this occasion, I want to give explanation. And I'm sorry I cannot provide room for everyone, as well as in fact, customer money back some from the resort.