Officials reservation (Reservations Clerk)
in charge of booking the customer must be confirmed by letter or telex or fax on one
desk. (Reception)
reception, guests are served. Check booking. And ask guests to register and then pay the room. The man once said, If the reception The mission of the hotel is similar to already half completed. However, if the reception is bad, it is very difficult to make sense of a guest editor for the way greet smile is the most important show heartfelt welcome from
doorman. (Doorman)
are the main functions. Allows guests to open the car door while the vehicle was parked at the main entrance of the hotel. This may include the opening of the hotel, while guests are going to walk into any
concierge. (Concierge)
is responsible for the guests from the baggage car booking theater tickets, tour attractions. Featured shops where guests want to buy
a telephone (Telephone or Telephone Operator)
is responsible for the phone call came and then transfer to the individuals and departments notes with calls to guests who incidentally is not in the hotel. At that time Wake-up call guests by the time the guests ordered
the baggage staff night (Night Porter)
, because during the night. Especially after midnight already. Those who come in contact with the hotel will be less. Most hotels have staff on call as needed, only a few people. Each must serve several
cashier. (Cashier)
responsible for the billing and collection of guests. The service allows guests to exchange with
baggage staff (Hall Porter)
baggage staff will greet guests into the hotel. For information on hotels along the way to destinations. In the hotel If a guest room, it will help a variety of guest luggage up to the room when guests stay. And loaded into the room when the guest leaves.
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