But the ease of communication and understanding between the agent or a guided tour and a reciprocal sharing of information and ideas that are not speech is key to a good first impression of the positive customer. Errors and problems that can cause misunderstanding when exchanging data between the recipient and the sender will be sharing the problems that need to be edited in a variety of. The cause of the communications company, the first notification and consultation. For the duration of the travel and tourism typically refers to the direction and comments for the step, and the route of the tour guide and explains attractions. The second is understanding and avoid confusion and misconception. Clear communication about the information that will help avoid confusion and conflict between the customer and the company, including an unexpected event or an accident. The reason here is to promote and motivate. Use of communication to promote and introduce tourism products and services of the company and to encourage the people interest in countries that could help the country's tourism industry. The reason of the communication for the creation and development of harmonious relations, which will help when the tourists and tour guides, tourism activities. The last reason is to evaluate the means to respond to complaints and suggestions of the customers to the company. in addition, there will be expectations on the development of tourist activities at a later time. Referring to an interview in the world. Holiday what Mitsubishi do they provide documents or information about their tour to avoid misunderstanding. And then make a note of what the series to customers and give them the option to choose and design your own package. There are also two types of skills in communication with communication skills in speaking and non-political speech, to have effective communication and communication skills that are actually needed. Oral communication skills through which consists first of all people is the focus on the person and his or her interest, attention, and then apply to the others. Second, there is a confidence about the package that tried to parasympathetic and displayed no irritation. For more information, go to the next point of interest all over the audience, and to build trust and confidence and that speak clearly and then continue to study specific topics and to demand more information, correct information about country attractions.And activities to avoid the extra information beyond the fact. Eventually, they realized that the audience will deal with them, and send you the appropriate information. In addition, it is necessary for travel agents to maintain voice communications while at siangklang or chat with customers. In the same way as the communication skills that are not normally associated with the words of attitude and behavior. Body language and eye contact may helps travel agents will have to take action, and the appearance and to make customers feel comfortable and to make travel agents that look reliable. A good attitude and positive Outlook helps to show off and say, for example, the pleasant smile and tone that can motivate people.
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