1. Control and solve the problem about the bill in both parts of the cash and credit card.2. Check and consider the criticism of the customers. And consider the track immediately if there are any need to adjust Check the criticism of clients on the site. And the answer to criticism them softly.3. Summary report on criticism of customers both the website and feedback at the resort, the executive summary each month.4. While waiting customers stay or move out. Welcome customers. By helping to alleviate the problems and delays.5. Understanding of the policy and practice of how resort in reservations, payment, ขนสัมภาระ customers, housekeeping, and other related fields.6. Care to record everything in daily report (Logbook).7. Introduce the administrators about the situation.8. Check the rooms and the surrounding area. To explore the neatness and disorders.9. Contact with customers when a booking in special cases.10. Check considering customers to travel in a group to prepare service effectively.11. Follow a flaw of customers, and the lost.12 surveillance in working efficiency. As well as personality and neatness in wearing a uniform.13. Practice properly when customer complaints.- don't do chuvej or argue customers.- be a good listener and sympathy.- explanation to customers politely.- try to change situation investigation in another way.- thanks to customers.14. Knowledge in the story of local history, such as the various attractions, to introduce the right clients.15. Perform other duties as assigned.
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