The measurement procedure measurement procedure as an error value as an introduction to improve starting from creating a flow chart (Mapping Process) of the test system in the production of software to be aware of the factors and the relation of each process, and then. Leading factors associated with the problem of education create a flow chart (Mapping Process) and to create a chart, tree chart, and chevrons, respectively. To use the analysis of the problems and questions why it crashes (Why-Why-Tree)In order to show cause and effect related to the problems resulting from this process is the cause of the problem.
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