Study on development of tourism service standards, "the standard air-con minivan services for tourists," review of literature related to 3 pointless. :
2.1 2.2 service standards. Van EER
2.3 rules and regulations related to air-con minivan services for tourists 2.1
. Standard service
The concept of free, quality sirioraron and jewel (
2546 (2003): 440) indicate that the quality of service (service Quality) with 10 reasons:
1. Customer access (Access) means that the service to the customer, must facilitate the time and location of the customer, customers for a long time. Proper location and represents the capabilities of the customer access. Spacious parking places and etc.
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