We will be studying satisfaction in the work of the staff at the hotel, we will learn about by various factors that influence customer satisfaction in our work is split into 2: internal and external factors, which are factors that affect employee satisfaction: implications for work, tasks that have been made, the work skills, stability, opportunities to advance in the workplace, the human factor, experience, education, and understanding between management and employees, etc. The external factors that influence customer satisfaction are as follows: Income, benefit, benefits, home and away, at work, etc. These factors affect customer satisfaction in the work of the employees, including much of the messages we answer the question about this routing. The employee is important to the Organization must be created and employee morale, and employee needs. Interested in working, and occurs happy, cause he was born sure and it would be a good thing if the employee is not satisfied with the work done on the quality of work, reduction in service. The employees are happy in their work. Operating with a willing, it will be effective and that the organization makes the operator.
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