It is important that make me think it is satisfactory or not. A good feed back has both good and not so good to make me think this restaurant is reliable or not. And if it has any credibility, trust,
It is important to know that this is a satisfied customer feed back or not because there are both good and not so good to know that this is credible or not. If the store is reliable customers will trust.
It is important to know that this is customer satisfaction, so feed back have good and bad, so we will know this is reliable or not. And if there are reliable customers can trust.