Touch thing factor (x1) the trust factor (x2) The response factor (x3) and the warranty factor (x4)Jointly significant prediction statistical prediction equation Y = 0.05 ̂ + 0.575 (0.130) X1 + (0.212) X2 + (0.095) X3 + (0.119) X4 + (0.347) X5.Keywords: quality, service, devotiontouchable
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