There are four steps as follows: 1.Identify (Alex Riley Steiner) Storage of company information, such as customer name, who is the contact with the customer. 2.Differentiate (the oozing renthi 8) analysis of each customer's habits and divided into groups based on customer value, customer company. 3.Interact (e-nathoe racks) interacting with customers to learn the needs of customers and to generate customer satisfaction in the long term. 4.Customize (cut paste master). Presentation of the goods or services that are appropriate for specific to each customer.
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