Dear, Support Digitalcom
Based on our database the camera, that you use to test this midspan - AXIS P1354 S / N: ACCC8E3C199A. Is a faulty unit under CST 528748 / RMA 147160.
Kindly please help to try this midspan S / N: HW0151336A36173A01 on another,, Working camera & provide us the snapshot of the troubleshooting done.
Also based on our database I am, not able to find. Any record for Midspan S / N:HW0151336A36173A01.
It is likely that the midspan comes bundle as accessories when you purchase Q60XX-E.
Please provide. The camera S / N for warranty purposes.
Regards Thanks & Best, Johan
Axis Customer Services
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