2. must have the education and knowledge regarding the extent of authority in society. Knowing the social resources to be used as the source to send the matter to obtain the correct service.
2. need to be educated and knowledgeable about the scope of services of various organizations in society. Known social resources To be used as a source to send a request to be valid.
2. Must be educated and knowledgeable about the scope of the services of various departments in society, social resources To use as a source to send the request right.