Is the delivery of quality services to customers quickly and create customer satisfaction (Customer satisfaction) strategy, which is linked to the employee on the part of the hotel business. The process of service delivery will be covered from the reservation process, both through the Internet and book directly with the hotel over the telephone. The data to date Czech-in process must be fast. Delivery of luggage room Coordinate services with tourist attractions, shops, restaurants, Spa. Car delivery driver, etc.
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