Your email to GSC.IT@simedarby.com has been received successfully and will be processed accordingly. You will receive an incident number upon creation of the ticket. In future, you may help to expedite the ticket creation by sending your email to GSC.IT@simedarby.com with a specific email subject format as instructed below.
Instructions:
When reporting on a new case / incident:
> Your email subject should be as follows : 'SAPID#00000123#[Key in your subject here]'.
> '00000123' should be replaced by your SAP Identification Number followed by a '#' hash and a subject that describes your incident.
> You may provide further information in the email body.