ChitborikanAt every minute counts for patients.To provide the best service From the beginning, with people in the organization before.To provide services that exceed expectations, as most of the service.To provide the best service can affect the image of the organization.Principles of listening with the heartOpen your mind to listenLet people say.Aware of the importance ofListen to consciousListen without prejudiceListen to it with attention, and sincereListen, by essence, correctly recognized that the speaker wants to communicate.Listen to by the awareness of feelings, emotions and properly direct the fact.Listen to excerpt without killing the communication.Integrity and ethics in listening.
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