Table 4.12 shows the mean and standard deviation of the ability to use English in the work of the staff of the 1st 7-Eleven he found that staff in the use of the English language to work in high level (x = 4.4094, S = 0.17304 ̅), by speaking with a maximum average.Naradap is rejected or politely with the description needs to buy ice, or the hot water 7-Eleven hasn't been able to sell in order to buy at the price of a glass of the drink (x = 0.55515, S = 4.6167 ̅), second on average is in the very same level is to say thank you and goodbye to the customer before the Spice shop out in English, and English-language sound-color (x = 0.58802, S = 4.6000 ̅), and the average minimum is very similar to another is to let the customers speak slowly or repeat when the fifth (x = 0.78474, S = 4.1667 ̅).
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