1.1 education software test process in the whole of testing procedures. A case study of a software company house. The study from the education system to test the personnel, the equipment used for the test.And the preparation of documents Test case to basic knowledge of research to understand before doing analysis of defects and the improvement.1.2 choosing the method used to select a group (Cluster Sampling), which were divided into 3 group 12 system according to the relationship of each group. And select the system functions were studied by 3 system is the system Security Module Interchange system.And the system Card link Dispute Manager Module after selected is the classification of defects from information and test system 3 backward system.The system Security Module system Card link Dispute Manager Module and system Interchange Module to select the problems affecting the quality of expert author: Sam Fergusson and most were improved.Then the data defects from all selected significant problems of importance using the principle ของพา ERATO assist in priority of the problem!1.3 identifying problems in research, in the order from the most to the defect defect data sort least.
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