If an item reaches you in a damaged condition, I will gladly exchange it for a replacement for a similar item of equal value. Please notify me within 3 business days of receipt if you receive a damaged item and ship it back to the studio. Buyer is responsible for the cost of return shipping.
Due to the handmade nature of ceramics, please understand variations may exist with the pieces. If you are unhappy with the items that you receive, please contact me and we will work together to resolve the issue.
In the event of a return or exchange, shipping charges are the responsibility of the buyer and non-refundable.