3. What are JAD and RAD and how, do they differ from traditional fact-finding methods? What are their pros and cons?
4.? What is total cost of ownership (TCO), and why is it important?
5. Provide examples of closed-ended open-ended and range-of-response,,, Questions.
6. What are three types, of sampling and why would you use them?
7. What is the Hawthorne Effect? Why is it signific.
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