3) concept that focuses on the process improve the productivity of the organization. Based on research to solveThe problem is the template that is the process of solving scientific, systematic, which contains the following steps:• An analysis of the basic problems of the organization.• To collect information from the organization.• Input back to the organization.• Explore issues of organization, from the information received, all.25• Operational planning, monitoring and evaluation of the operation.• Begin to solve the problem according to the defined scheme differs from the development, management and training.
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